Issue Resolution

In the event there is an outstanding issue or problem with HR Services that has not been resolved by HR staff within a reasonable period of time, we encourage you to submit this information to HR Management. A reasonable period of time for resolution of a typical issue should be no longer than 5 business days.
To report these issues or problems, please select the link below and provide the following information:
1)     Date
2)     Your Name
3)     Your Manager’s Name
4)     Description of the Problem
To be sent to the HR Division Chief
Within 2 business days you will receive an initial email response acknowledging the receipt of your information, the assigned case number associated with your inquiry and the member of the HR Management Team assigned to your case, who will contact you directly.   Your case information will be entered into a log which will allow us to track resolution. The HR Senior Manager will receive a copy of this information.
Until your case is resolved, you will receive a status update on your case on a weekly basis. 
If you are  not satisfied that effective resolution has occurred, we strongly encourage you to report this to the HR Senior Manager and the Vice President for Administration. Additionally you can report this to the Business Manager within your organization:
HR Division Chief:  Lynda Dec
Business Manager Gemini:  Diego Correa
Business Manager LSST:  Daniel Calabrese
Interim NOAO Director:  Lori Allen
Business Manager NSO: Carolyn Watkins